Excuse my French, but last week was the worst in recent memory.
I am not naive as to the how things work (or don't work) in Latin America. I am a veteran with almost 8 years under my belt of trying to suppress the American in me when it comes to punctuality and efficiency. I do pretty well most of the time about being patient, but last week was like nothing I've ever experienced before.
Last I posted was on Wednesday when I had 5 problems to solve. Let's see how that went:
1) Hot water heater: I mentioned that the guy came at a time when the heater WAS working (it turns itself off at random times, especially when I want to wash dishes). He first quizzed me to see if I really knew how to turn on the hot water and then gave me this little note just to drive home the point that I am the stupid, clueless gringo:

That says "heater functioning perfectly". Alrighty then.
I was ticked and said, "um, no, actually it is
not functioning perfectly" and he said, "well, you have to call me when it's
not working." I said, "That's always on a Sunday" and he, very nicely gave me his cell phone number and said I could call him
ANYTIME, even at midnight and he would come fix it.
Sure.So, it stopped working Friday night. I didn't think I should call him on a Friday night EVEN THOUGH he said I could call him even at midnight. When it
still wasn't working Saturday around noon, I had Gaupo call him and tell him it wasn't working.
His reply?
"Sorry, you'll have to call the office on Monday"
LAME.
The good news (???) is that it is still not working, so I am hoping tomorrow it will continue to be dead and that guy will come and see it
really is broken and it's not just that I don't know how to turn on the faucet.
2) Modem/Router: The guy came back Thursday and determined there was
no problem with anything. (Eerily close to what the hot water technician told me...). It does seem to be working for longer spurts now, so it's not my biggest complaint right now.
3) Washing Machine: Ugh. This story is just too long and boring to blog about, but when the guy showed up Thursday (I was thinking he was going to do the repair because that's what
they told me), he was just there to give us an estimate (which is
exactly what the other guy did the day before). He was now telling us it wasn't under warranty, and that they would have to order the part blah, blah, blah.
I was visibly irritated at this point, and he did what he could to find the part and do the repair that day. He stayed around my house until 7:00 pm waiting for the part to show up. He puts it in, turns it on...and...
Nothing. The new part is defective. Of
course it is. He tells me he'll be back the next day (Friday) at 11:00 with another part.
No show.
No call.
Nothing resolved.
4) Water Filtration System: The plumber after not showing up for 4 days finally comes and installs a new system. Good news right?
He also somehow turns off the water pump (which unlike the water faucet, I actually
don't know how to turn on and off), so shortly after he leaves we have no water. We call, wait and wait and wait and finally his boss comes and insists that his worker didn't mess with the pump and I explained to him that it was
working when he got here and
not working when he left. He eventually believed me and fixed the problem.
5) Phone, In-house phone: still not working, the guy never came back to fix the damage he did to the land line.
So, if this wasn't all enough, Friday, my car also died when we were out and about. It needed the battery replaced. No big deal, but in light of all the other problems it was quite annoying.
And then the GRAND FINALE.
Vanessa, our pregnant maid, had a doctor's appointment on Friday morning. So she shows up that afternoon around 3:00, somewhat flustered. She's jabbering on about how her baby might be born THAT NIGHT, or the NEXT DAY. Why Vanessa, are you having contractions? No. Are you dilated? No. She didn't
sleep the night before and she's
really uncomfortable. A lot of pressure on her hips. Um, yeah, that's called being 6 1/2 months pregnant with your 4th kid.
Now, in a normal pregnancy in Brazil, a woman would work until they reach 36 weeks at which time the woman goes on maternity leave and the State pays her salary for the following 4 months (4 1/2 if she's breast-feeding). Giving her 4 weeks of leave
before the birth.
She is only 30 weeks along. So, I ask her if she's going to start her maternity leave now since the birth is
so eminent.
Um, no,
actually the doctor gave her a note for (surprise, surprise) 15 days rest (anything up to 15 days, the employer pays, over 15 days, the State pays) and
then (supposedly) she'll start her leave.
Don't you think, if a doctor
really believed that a woman who is only 30 weeks along was going to deliver within hours, they would admit her to the hospital?
She just totally got 2 extra weeks of maternity leave. Paid for
by me. And if I don't pay her because I think she's full of crap, she can sue us. And she'll win.
So, she's gone. I wish I could say that will be the end of the story, but we are financially tied to her for the next 5 months (we have to continue paying her taxes throughout her leave) and then when we go to fire her when she's done with her leave, we will have to pay her
another month's salary. Makes my blood boil.
This week
has got to be better.
Right?
I promise I'll post something happy this week.
That is, as long as I have Internet access.